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Lenovo 4Y Onsite (Upgrade from 3Y Depot) Next Business Day (NBD) is an on-site warranty extension that upgrades a 3-year depot service to a 4-year on-site service. This Lenovo-branded service provides on-site support for the fourth year, includes phone support, and is delivered with next-business-day response coverage. Service time is available 7x24.
This Lenovo warranty extension is intended for customers who purchased an initial 3-year depot warranty and require conversion to on-site support for the fourth year. It is suitable for business and institutional environments where next-business-day on-site response is desired and where phone support and 24/7 service time are important for managing service events and coordinating on-site technician visits.